1. What makes your caramels special?
At Amazing Caramels, our caramels are special because they are meticulously handcrafted using the finest ingredients. We blend tradition with innovation to create unique flavors that are a treat for your taste buds.
2. Are your caramels suitable for dietary restrictions?
Yes, we offer a range of caramels to accommodate various dietary needs, including gluten-free options. Please check the product descriptions for specific information about dietary restrictions.
3. What are the ingredients in your caramels?
The basic ingredients are cream, sugar, light corn syrup, butter, and pure vanilla.
4. How are your caramels packaged for shipping?
We take great care in packaging our caramels to ensure they arrive in perfect condition. They are typically sealed in air-tight bags or boxes to preserve freshness and flavor during transit.
5. What is the shelf life of your caramels?
Our caramels are made to be enjoyed fresh. They have a shelf life of approximately 6 months, but we recommend indulging in them as soon as possible for the best taste experience. If desired, you may store them in an air tight container in a refrigerator with great results for approximately a year.
6. Do you offer bulk or custom orders for events and special occasions?
Yes, we do! We offer bulk and custom order options for weddings, corporate events, and special occasions. Please reach out to our customer support team to discuss your specific needs and get a personalized quote.
7. How can I track my order?
Once your order is shipped, you will receive a tracking number via email. You can use this tracking number to monitor the progress of your shipment.
8. What is your return and refund policy?
We want you to be completely satisfied with your purchase. If you have any issues with your order, please contact our customer support team within 14 days of receiving your shipment, and we will work to resolve the issue or provide a refund or replacement as appropriate. For more details, please refer to our return policy.
9. How can I get in touch with your customer support team?
You can reach our friendly customer support team via email at AmazingCaramelCompany@gmail.com. We are here to assist you with any questions or concerns you may have.
10. Can I sign up for product updates and promotions?
Absolutely! We encourage you to join our mailing list to receive product updates, exclusive promotions, and sweet surprises. You can subscribe on our website's homepage.
If you have any other questions or need further assistance, please don't hesitate to reach out to us. We're here to make your caramel-sweet journey as delightful as possible.